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 Establishments & E-Services Section |
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Issuing a card for a new establishment
This card is issued to all kinds of establishments in the Emirate of Dubai (whether private or government establishments, various corporations or fishing boats), and which enables them to conduct transactions with Naturalization and Residency Administration/Dubai according to authorizations mentioned in each card. Cards shall be valid for 3 years at least and 5 years maximum at the request of an establishment owners |
Required Documents:
Completed application for an establishment card
Copy of the commercial license
Copy of the Partners List of Names issued by Department of Economic Development in the case of a limited liability company.
Copy of e-gate cards of the establishment owners who are authorized signatories, and the original e-gate cards shall be produced at the time when the application is submitted.
Copy of the signatures authorization attested by the Notary Public for authorized signatories. Sketch of the establishment location together with its telephone numbers.
Copy of the office valid lease |
Fees and Collection:
An establishment card shall be valid for at least 3 years, and fees vary depending on the period of validity
AED 600 for employment only
AED 1000 for visit + employment
AED 1700 for visit + employment + business
AED 1800 for visit + employment + business + tourist
AED 300 for fax reports service request
AED 100 for urgent delivery fees (optional)
AED 10 for Empost stamp fees
AED 10 for knowledge fees |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
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| previous page |
Renewal of an establishment card
This involves a description of procedures undertaken by a license holder, a partner or public relations officer for renewal of an establishment expired card |
Required Documents:
Completed application for an establishment card
The establishment expired card
Copy of the commercial license
Copy of the “List of Partners’ Names” issued by Department of Economic Development in the case of a limited liability company.
Copy of e-gate cards of the establishment owners who are authorized signatories.
Copy of the signatures authorization attested by the Notary Public for authorized signatories.
Sketch of the establishment location together with its telephone numbers.
Copy of the office valid lease |
Fees and Collection:
An establishment card shall be valid for at least 3 years, and fees vary depending on the period of validity
AED 600 for employment only
AED 900 for visit + employment
AED 1500 for visit + employment + business
AED 1500 for visit + employment + business + tourist
AED 300 for fax reports service request
AED 100 for urgent delivery fees (optional)
AED 10 for Empost stamp fees
AED 10 for knowledge fees |
Special Notes:
An expired establishment card can be extended to a maximum period of one month after the actual expiry date provided that there is no ban on, or violations by, the establishment |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
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| previous page |
Amendment + addition in an establishment card
This involves a description of procedures carried out by a license holder, a partner or public relations officer to introduce amendments or additions in an establishments card |
Required Documents:
Completed application for an establishment card
The establishment expired card
Copy of the commercial license
Copy of the “List of Partners’ Names” issued by Department of Economic Development in the case of a limited liability company.
Copy of e-gate cards of the establishment owners who are authorized signatories.
Copy of the signatures authorization attested by the Notary Public for authorized signatories.
Sketch of the establishment location together with its telephone numbers.
Copy of the office valid lease . |
Fees and Collection:
AED 50 for each single amendment in the card
AED 50 for each single addition in the card
AED 100 for each request to add any category
AED 100 for urgent delivery fees (optional)
AED 10 for ordinary delivery fees
AED 10 for knowledge Dirham |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
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| previous page |
Replacement of a lost + damaged establishment card
This involves a description of procedures carried out by a license holder, a partner or public relations officer for issuing a replacement for an establishment’s lost or damaged card |
Required Documents:
Completed application for an establishment card.
“Lost Item” letter issued by police authorities in the event of losing a valid establishment card.
Damaged card in this event
Copy of commercial license. |
Fees and Collection:
AED 50 for a replacement of a damaged card
AED 50 for a replacement of a lost card
AED 100 for urgent delivery fees (optional)
AED 10 Empost service fee
AED 10 for Knowledge Dirham |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
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| previous page |
Issuing an additional copy of an establishment card
This involves a description of procedures carried out by a license holder, a partner or public relations officer for issuing an additional copy of an establishment card |
Required Documents:
Completed application for an establishment card.
Copy of commercial license
Copy of the establishment card |
Fees and Collection:
AED 50 for each additional copy
AED 100 for urgent delivery fees (optional)
AED 10 for Empost service fee
AED 10 for Knowledge Dirham |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
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| previous page |
Cancellation of an establishment card
This involves a description of procedures carried out by a license holder, a partner or public relations officer for cancellation of an establishment card |
Required Documents:
The establishment’s letter requesting cancellation
Copy of the commercial license cancellation issued by Department of Economic Development
Cancellation of all the establishment’s staff sponsorships.
Original card |
Fees and Collection:
None |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
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| previous page |
Issuing a new public relations officer card
This card is issued to public relations officers of establishments to enable them to transact with Naturalization and Residency Administration/Dubai and its branches in relation to submitting applications and collecting the processed papers of establishments listed on the card |
Required Documents:
Completed application for a public relations officer card
Copy of the public relations officer valid passport including the page where his residence permit appears (in the event of expatriates)
Copy of e-gate card of the public relations officer
Copy of the commercial license
Copy of the establishment card
Two (2) coloured personal photographs fixed on the application
“Certificate of Good Conduct” of the public relations officer.
Copy of the public relations officer’s card issued by Ministry of Labour, mentioning the names of establishments, and the original card has to be produced at the time when application is submitted. |
Fees and Collection:
AED 200 paid through e-Dirham card
AED 100 for urgent delivery fees (optional)
AED 10 for Empost stamp
AED 10 for Knowledge Dirham in the case of urgent delivery only |
Special Notes:
A public relations officer has to be sponsored by the establishment or one of the establishments owned by the same UAE license holder. |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
Jebel Ali Center
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| previous page |
Renewal of a public relations officer card
This involves a description of procedures for renewal of a card of a public relations officer who has to personally submit the application |
Required Documents:
Completed application for a public relations officer card The public relations officer’s old card.
Copy of the public relations officer valid passport including the page where his residence permit appears (in the event of expatriates)
“Certificate of Good Conduct” issued by police authorities for the public relations officer.
Copy of e-gate card of the public relations officer
Copy of the commercial license
Copy of the establishment card
Two (2) coloured personal photographs fixed on the application |
Fees and Collection:
AED 200 paid through e-Dirham card
AED 100 for urgent delivery fees (optional)
AED 10 for Empost stamp
AED 10 for Knowledge Dirham in the case of urgent delivery only |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
Jebel Ali Center
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| previous page |
Amendment + addition in a public relations officer card
This involves a description of procedures for amendment + addition in a card of a public relations officer, who has to personally submit the application |
Required Documents:
Completed application for a public relations officer card The public relations officer’s old card
Copy of the public relations officer valid passport including the page where his residence permit appears (in the event of expatriates)
Copy of e-gate card of the public relations officer
Copy of the commercial license
Copy of the “List of Partners’ Names” issued by Dept. of Economic Development in the case of a limited liability company.
Copy of the establishment card
Two (2) coloured personal photographs fixed on the application
Copy of the public relations officer’s card issued by Ministry of Labour, mentioning the names of establishments, and the original card has to be produced at the time when application is submitted. |
Fees and Collection:
AED 200 paid through e-Dirham card for an amendment.
AED 200 paid through e-Dirham card for an addition.
AED 100 for urgent delivery fees (optional)
AED 10 for Empost stamp
AED 10 for Knowledge Dirham in the case of urgent delivery only. |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
Jebel Ali Center
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| previous page |
Replacement of a lost + damaged public relations officer card
This involves a description of procedures for replacement of a lost + damaged card of a public relations officer, who has to personally submit the application |
Required Documents:
Completed application for a public relations officer card “Lost Item Certificate” issued by police authorities in the event of a lost valid card.
Damaged card in this event Copy (if any) of the public relations officer’s lost card.
Copy of the public relations officer passport showing his residence permit page (in the case of expatriates).
Copy of the e-gate card of the public relations officer
Copy of the commercial license
Copy of the establishment card
Two (2) coloured personal photographs fixed on the application |
Fees and Collection:
AED 200 paid through e-Dirham card for replacement of a lost card
AED 200 paid through e-Dirham card for replacement of a damaged card
AED 100 for urgent delivery fees (optional)
AED 10 for Empost stamp
AED 10 for Knowledge Dirham in the case of urgent delivery only |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Abu Hail center
Jebel Ali Center
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| previous page |
Transactions box service - new
Naturalization and Residency Administration/Dubai has prepared transaction boxes in which applications can be placed at certain sections of the Administration where they will be processed by respective officers and returned to the box in order to avoid long queuing |
Required Documents:
Completed application for the transactions box service
Copy of the “List of Partners’ Names” issued by Department of Economic Development (in the case of a limited liability company).
Copy of the establishment card
Copy of the commercial license |
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Fees and Collection:
Big size box –
AED 2000 annual fees
AED 1500 for a period of 9 months
AED 1000 for a period of 6 months
AED 500 for a period of 3 months
AED 100 fees for every license added to the box
AED 500 refundable security deposit for the box, which shall be refunded on the right time in absence of violations.
Small size box –
AED 1000 annual fees
AED 750 for a period of 9 months
AED 500 for a period of 6 months
AED 250 for a period of 3 months
AED 100 fees for every license added to the box
AED 500 refundable security deposit for the box, which shall be refunded on the right time in absence of violations. |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
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| previous page |
Transactions box service – renewal
This involves a description of procedures carried out by owners of establishment licenses only for renewal of transactions box service, upon expiry of all boxes validity period at the end of every year. A box shall be cancelled if not renewed within 3 months after the expiry date, in which case the security deposit shall be impounded. |
Required Documents:
Completed application for renewal of the transactions box service
Copy of the establishment card
Copy of the commercial license |
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Fees and Collection:
Big size box –
AED 2000 annual fees
AED 1500 for a period of 9 months
AED 1000 for a period of 6 months
AED 500 for a period of 3 months
Small size box –
AED 1000 annual fees
AED 750 for a period of 9 months
AED 500 for a period of 6 months
AED 250 for a period of 3 months
AED 100 fees for every license added to the box
AED 50 delay fine for each month |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
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| previous page |
Transactions box service – amendment – addition – replacement
This involves a description of procedures carried out by owners of establishment licenses only to amend, add to, or apply for replacement of a lost transactions box |
Required Documents:
Completed application for the transactions box service
Copy of the “List of Partners Names” issued by Department of Economic Development (in the case of a limited liability company).
Copy of the establishment card
Copy of the commercial license |
Fees and Collection:
AED 100 for each license added to the box
AED 100 for an additional key
AED 1000 for a replacement of a lost key |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
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| previous page |
Cancellation of transactions box service
This involves a description of procedures carried out by owners of establishment licenses only to amend, add to, or apply for, cancellation of transactions box service |
Required Documents:
Completed application for cancellation of the transactions box service
Copy of the establishment card |
Fees and Collection:
None |
Special Notes:
Transactions box service must be cancelled on the right time as subscription will be terminated in the event of failure to renew, or to request cancellation, 3 months maximum after the expiry date, and the security deposit shall be impounded |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
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| previous page |
Virtual Administration online service - new
Naturalization and Residency Administration offers online services through its website (http://ednrd.gov.ae) to all establishments wishing to avail from these special services which facilitate submitting and receiving of most applications online |
Required Documents:
Completed application for Virtual Administration online service
Copy of the establishment card |
Fees and Collection:
AED 200 subscription fees
AED 100 for urgent delivery (optional) in the case when the subscriber appears personally.
AED 10 Empost stamp for every authorized signatory
AED 10 for Knowledge Dirham |
Special Notes:
Subscription shall be delivered to the subscriber only in person and cannot be collected by a public relations officer.
Signing a subscription application shall be binding in relation to all Naturalization and Residency Administration/Dubai laws, and this subscription cannot be used by, or delivered to, any third person. The Administration has the right to cancel the subscription at any time without notice in the event of violations. |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Jebel Ali Center
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| previous page |
Virtual Administration online services – amendment + addition
This involves a description of procedures carried out by public relations officers or subscribers to make amendments or additions in the service. |
Required Documents:
Completed application for an amendment or addition in Virtual Administration online service
Copy of the establishment card |
Fees and Collection:
AED 100 amendment fees
AED 100 addition fees
AED 100 for urgent delivery (optional) in which case the subscriber shall appear personally.
AED 10 for Empost stamp for every authorized signatory
AED 10 for Knowledge Dirham |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Jebel Ali Center
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| previous page |
Cancellation of Virtual Administration online service
This involves a description of procedures carried out by public relations officers or subscribers to cancel the service in relation to their companies and establishments |
Required Documents:
Completed application for cancellation of the Virtual Administration online service
Copy of the establishment card |
Fees and Collection:
AED 100 for cancellation of the Administration online service
AED 10 for knowledge Dirham ة. |
Special Notes:
N/A |
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This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration Jebel Ali Center
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| previous page |
Application for increasing the number of permitted visas
This service is offered to some establishments wishing to increase the number of their visas offered thereto by the Administration. The application shall be subject to approval or rejection based on an establishment’s needs and specified guarantees. |
Required Documents:
Completed application for increasing the number of permitted visas
Copy of the commercial license
Copy of the establishment card Sketch of the establishment location together with the telephone numbers.
Copy of the lease List of all establishments owned by the establishment owner, as issued by Department of Economic Development.
Copy of e-gate cards held by the license holders |
Fees and Collection:
AED 500 as application fees
AED 1000 application’s approval fees, to be collected after an approval is issued.
AED 10 for Knowledge Dirham |
Special Notes:
The Administration may approve or reject the application without the need to justify its reasons.
Application shall not be accepted in the event of existing violations by the establishment owners.
No application shall be accepted before a period of 6 months following the date of a previous application. |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Jebel Ali Center
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| previous page |
Commercial license updating application on computer
This service is offered in order to update the data of commercial licenses on the computer of Naturalization and Residency Administration, Dubai, so that they will be constantly up to date. |
Required Documents:
Copy of commercial license
Copy of the establishment card |
Fees and Collection:
None |
Special Notes:
The commercial license validity date can be extended upon its expiry for one month maximum after the actual expiry date, provided that there are no bans on, or violations by, the establishment |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Hatta Center
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| previous page |
Application for a refund of the paid security deposit
This service is offered to refund sums of security deposits paid against visas issued to establishments according to laws and regulations |
Required Documents:
A letter issued by the company requesting the refund
Copy of the establishment card
Copy of the commercial license
Copy of the receipt of paid security deposit |
Fees and Collection:
None |
Special Notes:
All visas issued for the establishment must be cleared to enable the refund of security deposit.
The request shall not be accepted in the event of any violations by, ban or other restrictions on, the establishment until they are cleared |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
Jebel Ali Center
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| previous page |
Application for obtaining a certification of absence of any registered card
This service is offered to establishments wishing to obtain a certification of absence of any registered card in order to submit to competent authorities, and that is when no establishment cards has been issued for them |
Required Documents:
Letter issued by the license holder
Copy of the commercial license |
Fees and Collection:
AED 100 certification issuing fees
AED 10 for Knowledge Dirham |
Special Notes:
N/A |
This Service shall be provided at:
Establishments & E-Services Section - headquarters of Naturalization & Residency Administration
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There are many challenges and promising opportunities; however, we have the human and material assets to meet these challenges with strong will, belief in Allah and in our abilities and a vision which has never let us down.
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